Archives: Courses

Environmental Management

About This Course Managing the impact of your business activities on the environment. Understand the Supervisor’s and Manager’s legal responsibilities in relation to the environment. Course Status This course is under development & will be launching soon. Course launch date: Jan 2021. Register Your Interest Complete the form below to register your interest for this …

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Risk and Quality Management

About This Course Managing risk and quality are essential skills of any Manager or Supervisor. Risk management covers much more than just Workplace Health and Safety issues. Managing and Improving Quality is ensuring systems are in place for employees to follow approved processes and to suggest improvements and efficiencies in these processes. Course Status This …

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Workplace Health & Safety

About This Course Ensuring a safe workplace for Employees and the Public is a fundamental legal responsibility of Supervisors/Manager. This module outlines the accountabilities and responsibilities of the Supervisor/Manager. The Workplace Health & Safety team will provide an overview of WH&S systems. Course Status This course is under development & will be launching soon. Course …

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Discrimination, Bullying and Harassment

About This Course Besides maintaining employee morale, discrimination, bullying and harassment must be managed to prevent the Supervisor and the Organisation being legally liable for complaints made by an employee. This topic focuses on legal responsibilities of managers and supervisors and dealing with and preventing discrimination and harassment complaints. Course Status This course is under …

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Handling Upward Relationships

About This Course Good upward relationships help Supervisors and Managers get their jobs done more effectively and more efficiently. This topic focuses primarily on the relationship between Supervisors/ Managers and their immediate “boss”. Course Status This course is under development & will be launching soon. Course launch date: Jan 2021. Register Your Interest Complete the …

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Problem Solving and Making Decisions

About This Course Systematic problem solving and decision making provides more effective and more efficient solutions to Supervisory problems. This topic presents a model for problem solving and decision making. Course Status This course is under development & will be launching soon. Course launch date: Jan 2021. Register Your Interest Complete the form below to …

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Assigning and Delegating Work

About This Course Delegating work can improve the team’s productivity, morale and trust through growing skills and giving the team space to achieve. There are certain tasks that a Supervisor/ Manager should never delegate. A leader is still responsible for outcomes of tasks and projects delegated. Course Status This course is under development & will …

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Planning and Scheduling

About This Course Course Status This course is under development & will be launching soon. Course launch date: Jan 2021. Register Your Interest Complete the form below to register your interest for this course. We will update you by email as soon as it is launched. Disclaimer: the information provided in this document is general …

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Manage Time

About This Course Effective leaders “manage time” rather than “letting time manage them”. This topic will focus on setting priorities, handling emails, the phone, interruptions and overcoming barriers to effective use of time. Because the requirements within this organisation change so rapidly, a Supervisor needs to effectively plan and schedule both their activities and their …

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Working as a Team

About This Course Good teamwork means a group’s effort is more productive than the sum of the individual efforts. This topic will examine strategies that leaders can use not only in working with their own employees, but with other departments within the organisation. Course Status This course is under development & will be launching soon. …

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Effective Employment Interviewing and Selection: Selecting the Best Team

About This Course As a Manager/ Supervisor, you are only as good as the people in your team. Selecting the right person, whether a new applicant or promotion within the organisation, is critical for successful job performance. This section will review key elements and processes of interviewing and selection with emphasis on the selection interview. …

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Motivating Employees

About This Course Motivating employees is most successful when the employee understands or is interested in what is trying to be achieved, which leads to higher production and therefore better performance. This topic examines the importance of determining and meeting employee needs. Course Status This course is under development & will be launching soon. Course …

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Leading Effective Meetings

About This Course Many Supervisors/ Managers have mixed success in leading meetings. This topic will examine the reasons some meetings are more successful than others. We will cover techniques that will help Supervisors lead more effective meetings. Course Status This course is under development & will be launching soon. Course launch date: Jan 2021. Register …

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Restructures and Redundancies

Course Description This course introduces a Fair Work compliant process to help Management re-structure their business, particularly when job roles are changed significantly or positions are no longer needed in their current capacity. Course status: Open & Active Course access: 1 year from registration Disclaimer: the information provided in this document is general and not …

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Effective Communication

About This Course Performance evaluation is an ongoing process as opposed to a once a year or a 6-monthly task. Used properly, Performance Appraisals are an excellent communication, motivational and employee development tool. This training focuses on giving feedback on performance, coaching – using replacement behaviours, setting goals, and reviewing training needs in the Performance …

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The Role of the Supervisor/ Manager

About This Course The role of the Supervisor/Manager varies when viewed through different people’s eyes at different levels within the organisation. This topic looks at the role from various perspectives and skills necessary to be an effective Supervisor/ Manager. Course Status This course is under development & will be launching soon. Course launch date: Jan …

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