LIST OF COURSES

Below are a list of our current short courses. These have been designed to give Managers and Supervisors practical skills and systems to immediately implement to improve their management effectiveness.

$100

Restructures and Redundancies

This topic introduces a Fair Work compliant process to help Management re-structure their business, particularly when job roles are changed significantly or positions are no longer needed in their current capacity.

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Assigning and Delegating Work

Delegating work can improve the team’s productivity, morale and trust through growing skills and giving the team space to achieve. There are certain tasks that a Supervisor/ Manager should never delegate. A leader is still responsible for outcomes of tasks and projects delegated. Course launch date: Jan 2021.

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Discrimination, Bullying and Harassment

Besides maintaining employee morale, discrimination, bullying and harassment must be managed to prevent the Supervisor and the Organisation being legally liable for complaints made by an employee. This topic focuses on legal responsibilities of managers and supervisors and dealing with and preventing discrimination and harassment complaints. Course launch date: Jan 2021.

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Effective Communication

Communication is not only basic to all supervisory/ management functions; it is an important element of many other topics in this course. This topic concentrates on the skills necessary to listen and communicate ideas effectively to employees, peers and your Supervisor/ Managers. Course launch date: Jan 2021.

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Effective Employment Interviewing and Selection: Selecting the Best Team

As a Manager/ Supervisor, you are only as good as the people in your team. Selecting the right person, whether a new applicant or promotion within the organisation, is critical for successful job performance. This section will review key elements and processes of interviewing and selection with emphasis on the selection interview. Course launch date: Jan 2021.

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Environmental Management

Managing the impact of your business activities on the environment. Understand the Supervisor’s and Manager’s legal responsibilities in relation to the environment. Course launch date: Jan 2021.

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Evaluating Performance (Performance Appraisals)

Performance evaluation is an ongoing process as opposed to a once a year task. Used properly, Performance Appraisals are an excellent motivational, goal setting and development tool. This topic focuses on measuring performance in the performance appraisal interview. Course launch date: Jan 2021.

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Handling Upward Relationships

Good upward relationships help Supervisors and Managers get their jobs done more effectively and more efficiently. This topic focuses primarily on the relationship between Supervisors/ Managers and their immediate “boss”. Course launch date: Jan 2021.

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Leading Effective Meetings

Many Supervisors/ Managers have mixed success in leading meetings. This topic will examine the reasons some meetings are more successful than others. We will cover techniques that will help Supervisors lead more effective meetings. Course launch date: Jan 2021.

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Manage Time

Effective leaders “manage time” rather than “letting time manage them”. This topic will focus on setting priorities, handling emails, the phone, interruptions and overcoming barriers to effective use of time. Because the requirements within this organisation change so rapidly, a Supervisor needs to effectively plan and schedule both their activities and their employees’. This topic not only focuses on initial planning and scheduling, but on contingent planning and scheduling in order to deal with emergency situations. Course launch date: Jan 2021.

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Managing Performance (Coaching, Warnings & Termination of Employment)

Counselling your employees is an integral part of performance management and dealing with personal problems and employee relationships. This topic introduces a process for coaching, counselling, warnings and terminating employment as a result of poor work performance. Course launch date: Jan 2021.

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Motivating Employees

Motivating employees is most successful when the employee understands or is interested in what is trying to be achieved, which leads to higher production and therefore better performance. This topic examines the importance of determining and meeting employee needs. Course launch date: Jan 2021.

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Onboarding and Induction of New Team Members

Learn how to settle new team members into the team/ business quickly and effectively whilst complying with the Fire Safety Regulations and the Work Health and Safety Act. This covers the need for a Company and Site Safety Induction, the need to go through key policies and procedures and having checklists and records to ensure compliance. Course launch date: Jan 2021.

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Planning and Scheduling

Because the requirements within this organisation change so rapidly, a Supervisor needs to effectively plan and schedule both their activities and their employees’. This session not only focuses on initial planning and scheduling, but on contingent planning and scheduling in order to deal with emergency situations. Course launch date: Jan 2021.

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Problem Solving and Making Decisions

Systematic problem solving and decision making provides more effective and more efficient solutions to Supervisory problems. This topic presents a model for problem solving and decision making. Course launch date: Jan 2021.

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Risk and Quality Management

Managing risk and quality are essential skills of any Manager or Supervisor. Risk management covers much more than just Workplace Health and Safety issues. Managing and Improving Quality is ensuring systems are in place for employees to follow approved processes and to suggest improvements and efficiencies in these processes. Course launch date: Jan 2021.

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The Role of the Supervisor/ Manager

The role of the Supervisor/Manager varies when viewed through different people’s eyes at different levels within the organisation. This topic looks at the role from various perspectives and skills necessary to be an effective Supervisor/ Manager. Course launch date: Jan 2021.

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Training and Developing Yourself and Your Employees

Training yourself and your employees should lead to performance improvement. If training cannot be linked to enhanced performance it is not the training topic you or your crew needs. Developing employees is in everyone’s best interest – the Employee, Supervisor and organisation. This topic presents steps for effective training and development within Company policy. Course launch date: Jan 2021.

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Working as a Team

Good teamwork means a group’s effort is more productive than the sum of the individual efforts. This topic will examine strategies that leaders can use not only in working with their own employees, but with other departments within the organisation. Course launch date: Jan 2021.

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Workplace Health & Safety

Ensuring a safe workplace for Employees and the Public is a fundamental legal responsibility of Supervisors/Manager. This module outlines the accountabilities and responsibilities of the Supervisor/Manager. The Workplace Health & Safety team will provide an overview of WH&S systems. Course launch date: Jan 2021.

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