Human Resource Services
Our services, support and training are aimed at equipping you to manage your own HR and WH&S processes confidently and competently yourself.
However, if you are more comfortable or you don’t have the time, we can do this for you.
We can even assist with up-skilling your own Human Resources Officer or Administration person.
Our systems, processes and training are pragmatic solutions that are proven to work.
Work Smarter not Harder, it is the result that counts!
Experienced Human Resource Solutions
Below is an overview of typical HR matters we can assist with.
However, we can do much more – just ask and we can tailor a solution to your business/ industry/ situation.
- Generalist HR Guidance
- Industrial Relations Support
- Customised Human Resources System development for your business
- Position Description development
- Employee Recruitment and Selection Assistance & System Development
- Employee Agreements & Letters of Offer development
- Inductions and Orientation system development (Employee & Contractor)
- On-line Induction software & set-up
- Supervisor and Management practical skills training
- Customised Training Program development
- Training of your Management and HR Administration staff
- Human Resources Forms development
- Policies & Procedures development (HR, WH&S and general)
- On-line Policies & Procedure system (pushing out documents to applicable employees/ contractors, tracking reading and signing off on documents and producing reports on non-compliance to add to Warnings/ Performance Appraisal meetings)
- Workplace Health & Safety – systems to minimise risk
- WorkCover & Workplace Rehabilition – early return to work strategies
- Performance Appraisals system (that works and motivates) & training in how to use as a motivational/ coaching tool. System is customisable to your business/ departments/ sections
- Employee Warnings, Counselling & Discipline systems & management training
- Legal Termination of Employment processes and guidance
- Management of inappropriate behaviour (bullying, harassment and discrimination)
- Preventative Industrial Relations Best Practice systems
- Staff morale surveys, advice and guidance on techniques to improve
- Enhancing Communicaiton within your business
- Payroll, wages and salary audits in relation to National Award minimums
- Letters of Offer/ Employment Agreements which are Fair Work and Award compliant – customized to your organisation. (ranging from core Award conditions, flat hourly rates, annualized salaries and ‘high income threshold’ solutions)
….. and more, just ask for help!
What Our Clients Say
Persal and Company have been working with Hellen from Solutions4HR for over 3 years now. We have a number of different business operations operating across many different awards. Hellen’s knowledge and skills have proven invaluable to us when it comes to meeting our HR compliance responsibilities. Whether it’s performing staff training or inductions, or guiding us with employment agreements, terminations, and redundancies, Hellen’s thorough and professional approach to all things HR has allowed our business to have greater confidence in key decisions around people and processes.”
Hellen of Solutions4HR was referred to us at Bobs’ Tyre Centres of Hervey Bay & Maryborough and we have found her to be very prompt and professional. Therefore we would be happy to refer her to anyone with HR issues.
Alpha Concepts uses Hellen, from Solutions for HR, for all of our personnel needs, including all aspects of hiring from the developing of an advertisement, analysis of applicants, initial interviews, contract development and letter of offer. We have also used Hellen in matters of employee/employer rights and obligations as well as disciplinary matters and the development of policies and procedures.
Hellen is a fountain of knowledge of all things HR! We
discovered Hellen at a time when our business needed
some assistance managing a difficult employee. Hellen’s
expertise guaranteed that we avoided any nasty surprises in
managing the situation. Hellen provided us with
professional and timely solutions to our requests. She also
helped us to compose our policies and procedures which is
something we couldn’t have accomplished on our own.
We will continue to call on Hellen to assist with any HR
needs in the future and highly recommend her services.
Solutions 4 HR has become the back bone for all of our HR needs. Let it be for staff training, writing of policy and procedures, dealing with staff conflict, Hiring and Terminations or advice with anything HR. Hellen has a professional approach and can deal with any situations thrown her way. I have confidence knowing that we are fully informed of our obligations as an employer and making sure we are on the rite path to keep us protected. Hellen has become a part of the family that we know we can rely on and most importantly “Trust”. I have no hesitation in any way but to recommend “SOLUTIONS 4 HR” for all of your HR needs.
Hellen provided our business with advice, developed Polices & Procedures as well as Position Descriptions for our team. Hellen has a wealth of knowledge in Human Resources, is professional and a pleasure to deal with. She saved me considerable time and effort in developing these necessary documents for our business. I have no hesitation in recommending Hellen for all HR challenges. Thanks Hellen!
As a company that delivers outsourced IT to businesses, we see a lot of value in utilising external contractors to do what they do best so we can focus on what we do best. Solutions 4 HR have been this organisation for us, helping us out in our HR requirements so that we can focus on delivering out products and services to our customers rather than trying to become HR experts. Hellen is always very thorough and available and I can truly say we wouldn’t be where we are today in respect of managing our team/s without the great work that has been done by Hellen within Queensland Computers.
Hellen was recommended to us by a friend as someone who had the life experience and knowledge to help us with our HR questions. I was so overwhelmed with everything and was really looking for someone that I could sit down in person with and talk it all through.
Hellen helped us immensely when we were first putting together our staff contracts. We had meetings went through our contract requirements, our Awards and Hellen was able to explain what we needed not only as an Employer but also to look after our employees. It was a real comfort to know that she was only a phone call away should I need advice or assistance with another question or document.
Can’t thank her enough for getting me through the crazy maze of HR!
Q-Air have engaged Solutions for HR for a number of years during this time we have found Hellen to be professional, punctual and very informative. Solutions for HR has assisted in setting up our total HR requirements including; policies and procedures, system updates, employee contracts and assistance in recent tenders, regarding the many HR requirements required with each tender. Q-Air have been very successful with these tenders which is in part due to Solutions for HR’s excellent work.
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